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Essentials - Shipping & Returns

SHIPPING & RETURNS

 

  1. All deliveries are shipped from our warehouse in Pune, Maharashtra. Please allow us the following number of days to get you your order.

 

 

 10 -15 BUSINESS DAYS

  • INR 50/- for CASH ON DELIVERY ORDERS.

 

  1. The delivery will be assigned against the signature of the customer. If you cannot be there to signature please suggest an alternative i.e., a family member, colleague, neighbor, etc.
  2. Beatitude Essentials takes no responsibility for deliveries that are signed by an alternate person.
  3. Beatitude Essentials will not be responsible for any damage after delivery.
  4. Shipping and handling rates may vary based on the product, packaging, size, volume, type, and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.

At Beatitude Essentials, we strive to give you the very best shopping experience possible. However, considering that opened or damaged products cannot be reused, we cannot accept exchange or return of opened or used products once sold or delivered.

  • Beatitude Essentials is not responsible for any damage caused after the products are delivered.
  • In case of any damage or quality issue with the product, we will send replacement for the product. All you need to do email us within 1 hour of delivery. You can reach us essentials@beatitude.in; we will be happy to assist you. Replacements are subject to following terms:
  • Checking and vetting by Beatitude Essentials
  • Damages due to neglect, improper usage or wrong application will not be covered under this policy
  • Once your replacement request has been accepted, the process will be completed within 7-14 business days
  • Exchange of products will not be accepted once an order is placed

For Refunds, please note the following –

  • If you paid with a Credit or Debit card, you will receive a full refund and will be reflected the bank account/card/wallet in 4-10 working days
  •  For Cash on Delivery orders, Beatitude Essentials will ask for customer bank details and the amount will be directly funded to their account
  • For orders placed via store credit/Gift Vouchers/Promotions, your refund will in the form of online store credit for the item which may be redeemed at a later point of time on Beatitude Essentials
  • No Refund shall be made once goods are sold
  • All products once purchased are non-refundable

 

Cancellation Policy

 

  • Orders cannot be cancelled once the order is dispatched for delivery
  • Order cancellation request must be made within 6-8 hours of placing the order. We will process your cancellation request, if the order has not been dispatched
  • For Cancellations, please contact us via essentials@beatitude.in
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